Computer aided dispatch, records management, and mobile computing for Police and Fire/Rescue

Monday, June 12
TR01 - 12:30 p.m. – 5 p.m.
TR03 - 8:00 a.m. – 12:00 p.m.
Tour enrollment limited to 20 people per visit.

A bus will pick up at the Coronado Springs Resort at 12:30 p.m. for the approximately 45-minute drive, depending in traffic. The on-site visit will run approximately 2-hours. The bus will depart immediately upon the conclusion of the tour for return to the Coronado.

The City of Lakeland spans an area of approximately 48 square miles and has a population of 89,731 people in the city proper. The Police Department provides services to an estimated 200,000 people. The Lakeland Police Department Communications Center is an E-911 PSAP Center for the city and accepts emergency calls on regular telephone lines and cellular telephones. The Lakeland Fire Department provides Fire and EMT-D First Responder medical services to the City of Lakeland and a contracted area outside of the city limits. The Communications Center is a multi-agency operation and dispatches calls for service for both the Police and Fire/Rescue Departments.

The Communications Center cut over in November 1998 from a manual dispatch operation with a center computer providing for central records to a single Intergraph I/CAD database server with six calltaker stations, four dispatcher stations, and two administration positions with dispatching software. Also included in the configuration is a server for I/LEADS Police, Intergraph's law enforcement records management system, mobile computing, in-vehicle text-to-voice translation, and interfaces for ANI/ALI, fire station printing, mobile data terminals, and state and national databases. Tour participants will see the center's applications for dispatch, mobile, and records managements from a number of perspectives. City of Lakeland employees will be on hand to discuss the applications in greater detail with smaller groups depending on the tour participants areas of interest.

This tour is only available to registered attendees. If you have not yet registered, click here to do so. If you have already registered for the conference, please send an email to intergraph2006@intergraph.com, be sure to include your confirmation number and the number of the tour you wish to attend.